Reference

pg king Privacy Policy for Your Account

Your account, wallet and device details receive a clear explanation here before you open an account.

Account dataWallet recordsCookie choicesSecurity checks
pg king pg king Privacy Policy for Your Account
CONTACT PATHS

Get Privacy Help Beside Your Account

A privacy question should not leave you searching through unrelated pages. Start with the support contact shown in your account area and include the email or phone detail attached to the account…

Account contact Use the support contact displayed after login for a Privacy Policy question. Tell us whether you need a data copy, correction, deletion request or explanation of a security check, and we will route the request to the relevant account record.
Wallet reference For DANA, OVO, GoPay or QRIS concerns, include the transaction reference and date rather than sending your wallet password or full security code. This gives our support team a practical way to locate the record while limiting unnecessary exposure.
Access recovery If your phone verification or login path prevents you from reaching support, use the recovery route shown on the account screen. We may ask account details to confirm ownership before discussing stored data or changing contact details.
DATA PRACTICE

What We Do With Your Account Data

Privacy depends on practical handling, not a vague promise. We separate account details from wallet references where our operational systems allow, record security events needed to protect access, and remove or anonymise…

Account details

We collect the contact and verification details needed to create, secure and maintain your account. A phone verification step helps us distinguish an account owner from an unauthorised attempt before we discuss account data or approve a change.

Cookie controls

Cookies may help keep an account session active, remember selected settings or measure page performance. Your browser provides controls to delete or block them, although blocking essential cookies can interrupt login, account navigation or the wallet status page.

Device security

We may record device, browser and sign-in signals when needed to detect unusual access. If a new phone or browser triggers a check, complete the account step shown on screen and contact support if the activity was not yours.

Wallet records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a transaction. We do not need your wallet password for a status request, so leave secret credentials out of any support message.

Retention period

We keep data only for the operational, security, dispute or legal need stated in the current Privacy Policy. When that need ends, records are deleted, anonymised or restricted according to the applicable retention process.

Change requests

You can ask us to correct account details, provide a copy of eligible data or remove data that no longer needs to be kept. Send the request through the account support path, and we may verify ownership before acting.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the searches we expect before an account is opened or a wallet is connected. We explain account access, payment references, cookies, retention and correction requests in plain terms. If a request involves eligibility or a location restriction, access depends on local law and may differ where local law permits.

The Privacy Policy covers account details, phone verification, device signals, cookies, wallet references, security events, retention and requests to change stored data. It also explains how we handle DANA, OVO, GoPay, QRIS, bank transfer and virtual account records connected with your account.

Phone verification helps us confirm account ownership before access or a sensitive account change. It can also support a security check when you sign in from a new device. We use the verification detail for account protection and handle it under the Privacy Policy.

Yes. The Privacy Policy covers transaction references and status details linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. Do not send a wallet password or full security code to support; a reference and date are normally safer for locating a record.

You can contact us through the support path shown in your account and ask for a copy of eligible data or a correction. We may request account details to confirm ownership. Some records may remain when a security, dispute or legal need still applies.

Cookies can keep your session active, remember settings and help us understand page performance. Your browser controls allow deletion or blocking. Essential cookies may be needed for login and wallet status, so blocking every cookie can affect account access.

Retention depends on the purpose for collecting the data and any security, dispute or legal need that remains. When the stated need ends, we delete, anonymise or restrict the record under our process. The current Privacy Policy sets the applicable handling approach.

Use the support contact displayed inside your account and describe the request as access, correction, deletion or a question about wallet data. Include only the details needed to identify the record. If you cannot log in, use the recovery path shown on the account screen.